Save Your Spot
We're bringing together Charlotte's top CX leaders and innovators for a night of casual networking and great conversation. Join industry experts as we explore the dynamic intersection of Customer Experience (CX) and Artificial Intelligence (AI).
This isn't your typical stuffy meeting. It's a chance to connect with peers, share insights, and get inspired in a relaxed, fun environment. Come grab a drink, eat some bites and discover the latest trends shaping the future of customer engagement. Build valuable connections that will help you power your contact center of tomorrow.
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Make New Connections: Network with a curated group of your peers—contact center leaders, managers, and innovators—in a relaxed and engaging setting.
Gain Fresh Perspectives: Hear from industry experts on the cutting-edge of CX and AI, and discover new strategies to elevate your own operations.
Find Real Solutions: Discuss challenges and successes in an open forum, and get valuable insights that can be applied to your business right away.
Enjoy a Night Out: This isn't a stuffy conference. It's a casual, fun evening with drinks, food, and great conversation.
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The Human Touch in an AI World: How to leverage AI to enhance, not replace, the agent experience and maintain a personal connection with customers.
From Data to Dialogue: Turning the vast amount of data your contact center collects into actionable insights that improve CX.
Beyond the Bot: Exploring the new generation of conversational AI and how it's revolutionizing customer engagement and problem-solving.
Future-Ready Your CX: What technology, skills, and strategies you need to build a flexible and resilient operation for tomorrow.
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5:00 PM: Networking & Drinks
5:45 PM: Fireside Chat with Experts
6:30 PM: Continued Networking
7:00 PM: Event Concludes
