Yankees Game? Yes Please!
Join us for some baseball and great conversation! We are bringing together leaders in customer experience and artificial intelligence for an evening of networking, strategy, and baseball. Before heading to Yankees' Stadium, we'll gather at an iconic Yankees bar to discuss the latest trends and innovations in the CX and AI landscape. It's an opportunity to connect with peers, share insights, and enjoy a classic American pastime.
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Make New Connections: Network with a curated group of your peers.
Gain Fresh Perspectives: Hear from industry experts on the cutting-edge of CX and AI, and discover new strategies to elevate your own operations.
Find Real Solutions: Discuss challenges and successes in an open forum, and get valuable insights that can be applied to your business right away.
Enjoy a Night Out: Who doesn’t like a good Yankees game?
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The Human Touch in an AI World: How to leverage AI to enhance, not replace, the agent experience and maintain a personal connection with customers.
From Data to Dialogue: Turning the vast amount of data your contact center collects into actionable insights that improve CX.
Beyond the Bot: Exploring the new generation of conversational AI and how it's revolutionizing customer engagement and problem-solving.
Future-Ready Your CX: What technology, skills, and strategies you need to build a flexible and resilient operation for tomorrow.
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5:00 PM: Networking & Drinks at Iconic Stan’s Sports Bar
7:00 First Pitch at Yankees Game
