Save Your Spot
Join us for an evening of Sake tasting, Sushi, and conversation as we delve into the exciting intersection of Customer Experience (CX) and Artificial Intelligence (AI). Connect with fellow professionals, share insights, and explore how AI is transforming the landscape of CX.
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Make New Connections: Network with a curated group of your peers—contact experience leaders, managers, and innovators—in a relaxed and engaging setting.
Gain Fresh Perspectives: Hear from industry experts on the cutting-edge of CX and AI, and discover new strategies to elevate your own operations.
Find Real Solutions: Discuss challenges and successes in an open forum, and get valuable insights that can be applied to your business right away.
Enjoy a Night Out: This isn't a stuffy conference. It's a casual, fun evening with drinks, food, and great conversation.
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The Human Touch in an AI World: How to leverage AI to enhance, not replace, the agent experience and maintain a personal connection with customers.
From Data to Dialogue: Turning the vast amount of data your contact center collects into actionable insights that improve CX.
Beyond the Bot: Exploring the new generation of conversational AI and how it's revolutionizing customer engagement and problem-solving.
Future-Ready Your CX: What technology, skills, and strategies you need to build a flexible and resilient operation for tomorrow.
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5:00 PM: Networking & Drinks
5:45 PM: Fireside Chat with Experts
6:30 PM: Continued Networking
7:00 PM: Event Concludes
