Tip Your Hat to Exceptional Customer Experience

Join an exclusive group of CX leaders for an unforgettable evening at Mavericks in Scottsdale. Hats Off to CX blends creativity, connection, and conversation—where you’ll design your own custom hat while exchanging ideas with peers and sharing best practices around CX.

This isn’t your typical networking event. It’s a hands-on, high-touch experience designed to spark meaningful dialogue, fresh perspective, and a little personal style along the way. Hear what’s hot, what’s not, and why AI is (or isn’t) delivering real results in customer experience.

🤠 Why Join the Fun

• Stand out from the usual CX event – No panels, no presentations—just real conversations

• Connect with your peers – Build relationships with fellow CX leaders in a relaxed, memorable setting

• Create something uniquely yours – Walk away with a custom-crafted hat that reflects your style

• Get inspired – Share challenges, ideas, and wins with others in the field

• Enjoy a premium experience – Great atmosphere, curated crowd, and a standout venue

🎉 What to Expect

• A guided custom hat-building experience with expert stylists

• A curated group of CX leaders and innovators

• Food, beverages and conversation throughout the evening

• Plenty of time for organic networking and idea-sharing

• A relaxed, elevated environment at Mavericks, Scottsdale

• And of course—your finished custom hat to take home

5:00 – 6:30 PM Custom Hat Making, Networking & Conversation

• Food, NA beverages will be provided

6:30 PM – Onward After-Party at The Rusty Spur Saloon

• Cocktails and fun!

This is invite only. Seats are limited!

SPONSORS